About us

Rener Health Products | About Us

Rener outside.jpgRener Health Products is an Australian family owned, local business that is committed to bringing quality natural products, high standard personalised customer service and recent up to date educational events to Practitioners, and health retailers in Australia, with the ultimate goal of naturally improving the health of our community.

We take pride at Rener in being the distributor of an extensive range of natural medicines and alternative healthcare products; representing over 200 different quality brands, making our warehouse a home to over 8000 different products. Our customers include Naturopaths of all specialties, Herbalists, TCM practitioners, Doctors, Chiropractors, and other registered health professionals. In addition we service health food stores as well as pharmacies and other health retailers.

Over the years, we have branched out to cover as many treatment modalities and client requests as possible. We endeavour to provide the very best in the field for you to choose from! From Acupuncture to Zenobiotics, our product knowledge and choice now covers just about every body’s needs.

We are very committed to education as we believe that it is an integral part in the advancement of the industry, therefore we continuously run in co-operation with our suppliers a series of seminars, workshops and other industry related educational events to ensure that we keep our customers and staff up to date with the latest research and products.

The Rener family consists of 39 highly qualified; highly ethical individuals bringing a wealth of knowledge and experience to your service, 13 members of our staff are qualified Practitioners/Naturopaths who are part of our representatives and customer service team. Our representatives and customer service teams are continuously updating their education and product knowledge through a structured weekly training program in order to provide our customers with a highly knowledgeable team that is capable of offering our customer ongoing education and technical support.

When dealing with Rener, we do not demand stock codes, account numbers or other data-borne requirements to order - you speak to a person who knows the products and codes (we realise this is our internal information requirements, not yours). It is important to us to remain personable and approachable and to provide you with an exceptional customer service experience.

We look forward to being of service to you in the very near future.

Meet The Team

Rener Health Products | Meet the Team

NAYEF KASSIS | Managing Director
With a career spread across a period of over 21 years, Nayef has expertise in the highly regulated pharmaceutical industry with exceptional acumen in Operation Management, Financial Management, Change Management, Strategic Planning, Business Development and acquisitions, as well as corporate systemization.

Nayef was previously associated with HIKMA PHARMACEUTICALS, PLC a leading multinational company within the Middle East and North African region, heading their operations in several countries across the region including Jordan, Egypt, Tunisia and Morocco in the capacity of Group Managing Director and Board Member.

Nayef holds a Bachelor degree in Business & Finance from Mississippi State University / USA, with plans to undertake an MBA in the near future.

After being part of the corporate world for the past 20 years, Nayef is now fulfilling his long-standing dream of running his own business. The acquisition of Rener is considered the first step in bigger plans of expansion in the natural health industry not only in Australia but in the Middle East & North African region as well.

Nayef moved to Australia with his wife and three kids late in 2012 in pursuit of enjoying the Australian living experience, and having a better work/life balance.

Areas of Expertise:

• Pharmaceutical Industry – 21 years total experience.
• Plastic Packaging Industry – 7 years included.
• General Management – 14 years included.
• Rich experience in multinational companies’ operations.
• Exposure and strong contacts across the MENA region.

Jane is a graduate of Marketing from Curtin University of Technology and has owned and run several successful businesses. Jane has over 15 years of experience in sales and marketing management working in different and diverse industries ranging from multi-national telecom giants, international food franchises, to local banking & finance institutions and pharmaceutical manufacturing companies – to name a few.
With a proven track record in delivering high quality projects in branding/re-branding strategies; promotional sales focused campaigns, websites, email and social media planning and execution, Jane has a passion for entrepreneurship; with a commitment to highly original, engaging and mind provoking branding and advertising, delivering an exceptional customer experience every time.
Fluent in Arabic and English, Jane is married with 3 kids, has an undying passion for holistic, healthy living. She is an advocate of giving back to the community and taking care of the world in which we live. The acquisition of Rener Health Products comes inline with her plans of being a positive force in the natural health industry in Australia and overseas.
JULIE COUCH | Accounts Manager
Julie Couch has been with Rener since it's inception which is just over 20 years ago.
Background: Love traveling. Born in England and grew up in Sydney.
Best moment at Rener: Moving to our new offices in Canning Vale.
Favourite product: Noosa, Choc Coated Strawberries.
KYLEE CAUSBY | Purchasing Manager
Kylee brings with her over 10 years of experience working in the field of purchasing, and procurement, she has worked for a plethora of companies in the natural healthcare industry. Kylee is into all that involves action, including running, cycling, hiking, and the gym, she also loves travel, photography, movies and reading books.
My favourite Rener product : Hurraw lip balm
FADI MUBARAK | Warehouse Manager
Fadi has a BSc Industrial Engineering and an MBA for the Leicester University, UK, +10 years of experience in Operations and Logistics Management in the 3rd party logistics (3PL) industry. He also has a keen interest in the humanitarian and e-commerce logistics and a die-hard Soccer and Basketball Fan!